Last Updated: January 5, 2025

This Cookie Policy explains how XMiner ("we," "us," "our") uses cookies, web beacons, pixel tags, local storage, and other similar tracking technologies (collectively, "Cookies") when you access or use our website (xminer.com), mobile applications, email communications, and any related digital services (collectively, the "Services").

By using the Services, you consent to our use of Cookies in accordance with this policy. If you do not agree with our use of Cookies, you may adjust your browser settings, manage preferences through our Cookie Consent Banner, or discontinue use of the Services.

We use Cookies to enhance your experience, secure your account, analyze platform performance, deliver personalized content, and support our marketing efforts. This policy provides full transparency about the types of Cookies we use, their purposes, third-party involvement, and how you can control them.

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They allow the website to recognize your device, remember your preferences, and collect information about your browsing behavior. Cookies do not contain executable code and cannot harm your device.

There are different types of Cookies based on duration and origin:

• Session Cookies: Temporary and deleted when you close your browser. Used to maintain login sessions and shopping cart data.
• Persistent Cookies: Remain on your device for a defined period (e.g., 30 days, 1 year). Used for authentication, preferences, and analytics.
• First-Party Cookies: Set by XMiner directly. Used for core functionality and security.
• Third-Party Cookies: Set by external services (e.g., Google Analytics, Facebook Pixel, payment gateways). Used for advertising, analytics, and social media integration.

We also use other tracking technologies such as:

• Web Beacons (Pixels): Tiny, invisible images used to track page views, email opens, and ad performance.
• Local Storage (e.g., HTML5, IndexedDB): Stores data on your browser for faster load times and offline functionality.
• Flash Cookies (Local Shared Objects): Rarely used; only for legacy video content (none currently active on XMiner).
• ETags and Fingerprinting: Used for security and fraud detection in limited cases.

We use Cookies for the following purposes:

These Cookies are required for the basic operation of the Services and cannot be disabled. They enable core functions such as:

• User authentication and secure login
• Account session management
• Load balancing across servers
• Prevention of fraudulent or malicious activity
• Compliance with security and regulatory requirements

Examples:

• session_id – Identifies your active login session
• csrf_token – Protects against cross-site request forgery attacks
• cookie_consent – Remembers your cookie preferences

Provider: XMiner (First-Party)
Duration: Session or up to 90 days

These Cookies help us understand how users interact with the Services so we can improve performance, fix bugs, and optimize the user experience. They collect aggregated, non-personally identifiable data.

Examples:

• Page views, bounce rate, session duration
• Click paths and feature usage
• Device type, browser, operating system
• Error reports and crash logs

Tools Used:

• Google Analytics (Google LLC) – Tracks traffic and behavior
• Hotjar (Hotjar Ltd) – Records anonymized session replays and heatmaps
• Mixpanel (Mixpanel, Inc.) – Analyzes user engagement and retention

Provider: Third-Party
Duration: Up to 2 years (configurable)
Opt-Out: Available via browser settings or tool-specific opt-outs (e.g., Google Analytics Opt-Out Browser Add-on )

These Cookies remember your choices to provide enhanced, personalized features.

Examples:

• Language selection (e.g., English, Spanish, German)
• Currency preference (USD, EUR, GBP, etc.)
• Dashboard layout and theme (light/dark mode)
• Recently viewed mining plans

Provider: XMiner (First-Party)
Duration: Up to 1 year

These Cookies are used to deliver relevant ads and measure campaign effectiveness. They may track your browsing activity across websites to build a profile of your interests.

Examples:

• Retargeting ads for XMiner plans on Facebook, Google, or YouTube
• Conversion tracking for marketing campaigns
• Audience segmentation (e.g., “Users who viewed Quantum Tier plans”)

Tools Used:

• Facebook Pixel (Meta Platforms, Inc.)
• Google Ads & Google Tag Manager (Google LLC)
• LinkedIn Insight Tag (LinkedIn Corporation)
• Twitter (X) Pixel (X Corp.)

Provider: Third-Party
Duration: Up to 180 days
Opt-Out: Available via YourAdChoices or platform-specific settings (e.g., Facebook Ad Preferences)

When you interact with social media buttons (e.g., “Share on X” or “Like on Facebook”), these Cookies enable the integration and may collect data even if you’re not logged in.

Examples:

• Embedded X (Twitter) feeds
• Facebook “Like” and “Share” buttons
• YouTube video analytics

Provider: Third-Party (e.g., Meta, X, Google)
Duration: Varies by platform
Note: We do not control data collected by social media platforms. Please review their privacy policies.

The following third parties place Cookies through our Services:

You have several options to manage Cookies:

Most browsers allow you to block or delete Cookies. Instructions vary:

• Chrome: Settings > Privacy and Security > Cookies and Site Data
• Firefox: Options > Privacy & Security > Enhanced Tracking Protection
• Safari: Preferences > Privacy > Prevent Cross-Site Tracking
• Edge: Settings > Cookies and Site Permissions

Note: Disabling essential Cookies may prevent you from logging in or using core features.

Upon first visit, you’ll see a banner allowing you to accept all, reject non-essential, or customize your preferences. You can revisit and change your choices at any time via the “Cookie Settings” link in the footer.

Our Services do not respond to DNT signals from browsers, as no industry standard exists. However, you can manually disable tracking via the methods above.

On mobile apps, you can reset your Advertising ID (iOS: Settings > Privacy > Tracking; Android: Google Settings > Ads) to limit personalized ads.

• Cookie data is retained only as long as necessary:
  • Analytics: Up to 26 months (Google Analytics)
  • Advertising: Up to 180 days
  • Essential: Duration of session or up to 90 days
• All data collected via Cookies is anonymized or pseudonymized where possible.
• We implement encryption, access controls, and regular audits to protect data.

Our Services are not intended for users under 18. We do not knowingly collect data from minors via Cookies. If we become aware of such use, we will take steps to disable tracking and delete data.

Cookie data may be transferred to and processed in countries outside your jurisdiction, including the United States. Third-party providers comply with GDPR safeguards such as Standard Contractual Clauses (SCCs) or the EU-U.S. Data Privacy Framework.

We may update this policy to reflect changes in technology, legal requirements, or our practices. The "Last Updated" date will be revised accordingly. Continued use of the Services constitutes acceptance of the revised policy.

If you have questions about this Cookie Policy, wish to exercise your rights (e.g., access, deletion, opt-out), or request a list of third-party partners, please contact:

XMiner Data Privacy Team
Email: support@elonmining.tslafinance.onlineMail: XMiner Inc., 1810 Innovation Way, Palo Alto, CA 94304, USA

For EU/UK users:
EU Representative: support

By using XMiner, you acknowledge that you have read and understood this Cookie Policy and consent to the use of Cookies as described.

Thank you for trusting XMiner with your digital experience.